Terms and rules
Security and Safe Shopping
Security
We use state-of-the-art encryption technology to protect your credit card/personal information. You can place your order(s) using Secure Socket Layer (SSL) encryption.
Digital certificates encrypt data using SSL technology, which is the industry-standard method for protecting Web communications. The SSL security protocol provides data encryption, server authentication, message integrity and optional client authentication for a TCP/IP connection. Because SSL is built into all major browsers and Web servers, simply installing a digital certificate turns on their SSL capabilities.
SSL comes in two strengths, 40-bit and 128-bit, which refer to the length of the "session key;" generated by every encrypted transaction. The longer the key, the more difficult it is to break the encryption code. Fanatics uses 128-bit encryption. Most browsers support 128-bit SSL sessions, which is trillions of times stronger than 40-bit sessions.
To shop with us, you need to enable cookies on your browser.
Refund policy
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange on our items.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
No returns or exchanges on any custom orders or sale items.
No returns or exchanges on items sent in or ordered for a signing event.
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at alan@sportsgraphing.com.
SALE ITEMS (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If we are out of stock on an item purchased during a sale, we will simply refund the item or provide a comparable replacement of the same price.
EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at alan@sportsgraphing.com and send your item to: SportsGraphing LLC, PO Box 1245, Millersville, MD 21108.
No returns or exchanges on any custom orders.
No returns or exchanges on items sent in or ordered for a signing event.
SHIPPING
To return your product, you should mail your product to: SportsGraphing LLC, PO Box 1245, Millersville, MD 21108.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.