Burgess signing Completed...

and you simply put those to the side and dont get them signed...

you must not have ordered balls before rawlings sends a ton like that..you can get it off with some special eraser or something. but like i said thats just how they are....
 
Listen, YOU DONT USE THOSE BALLS FOR THE SIGNING and IF YOU DO, YOU MARK THOSE DOWN AS FLAWED AND DESCRIBE THEM AS SUCH. Given the price you were charged and therefore passed along to our members, the ball better damn well be a perfect 10.

I just bouht 20 dozen Rawlings. I believe 6 of them had marks, 2 of which could not be erased. None of them were signed by any player until the marks are removed. You never EVER never send a marked up ball to a customer and tell them "thats how they are".

Sorry, that isnt flying with me or any of the other members.
 
I rarely deal with baseballs but mostly with cards. Sometimes I received dinged cards in the mail from people and when I can I replace with one of my own in acceptable condition. I do this for a couple of reasons including:
1) treating people the way I would want to be treated
2) making sure I maintain a good reputation in the hobby
I don't want people saying that I send back damaged cards if it can be avoided by some quality control on my part. I'd rather spend 5 or 10 cents to replace someone's Melido Perez or Carmen Castillo cards than have people upset at me. People don't usually remember sending out a damaged card but they will remember receiving a marked up ball or bad card or smeared signature.

I'm sure Rawlings offers the option to return those baseballs for new ones, don't they?
 
The best way to handle this is to have sent the best balls to the people who already paid you. If you had a couple with flaws on them offer them at a discounted rate after the signing to recoup some of the money. Now everyone who bought a ball is going to look at every stitch.

This is a real good example of why you need to think about what you are doing with these signings. When you accept $$ to provide a service or product you are expected to fulfill that contract. If something happens that is not the customers fault it is not their responsibility to eat the cost, it is yours and you need to factor that into the cost of doing a signing. You have claimed how knowledgeable you are in past posts so you should have know this. Hopefully you will use this as a learning experience.
 
Alan, needless to say, I don't think there should be any more approved signings with this clown.

Mike
 
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